For immediate closed captioning concerns, please contact our captioning manager, Dustin DeSanto.

Dustin DeSanto
Captioning Manager
News Operations Manager/Chief Director
Phone 218.720.9643 (TRS-operator facilitated calls welcome)
Fax 218.720.9660
Email: ddesanto@northlandsnewscenter.com

We will make every effort to respond to or resolve your issue within 24 hours or 1 business day.

Written closed captioning complaints should be directed to the following:

Kelli Latuska
Station Manager, Malara Broadcast Group of Duluth, LLC
246 S. Lake Avenue
Duluth, MN 55802-2304
Phone 218.529.7780 (TRS-operator facilitated calls welcome)
Fax 218.720.9699
Email: klatuska@kdlh.com

Before sending a formal written complaint, we recommend you first contact our captioning hotline. We may be able to resolve your problem immediately without the need for a formal complaint. In any event, we will respond to your complaint within 30 days.

The Northland’s NewsCenter provides some real-time closed captioning thanks in part to a grant by the State of Minnesota Department of Commerce—Telecommunications Access Minnesota. The schedule of local news programming that has real-time closed captioning is as follows. All other local news programming will have limited closed-captioning.

NBC 6
6:30-7:00 AM, Monday-Friday
6:00-6:30 PM, Monday-Saturday
10:00-10:30 PM, Monday-Sunday

CBS 3
6:30-7:00 AM, Monday-Friday
10:00-10:30 PM, Monday-Friday

My 9
9:00-9:30 PM, Monday-Friday

Northland CW
9:00-9:30 PM, Monday-Friday