Duluth Grill Owner's Action to Help Customers Goes Viral

By KBJR News 1

March 6, 2013 Updated Mar 6, 2013 at 11:42 PM CDT

Duluth, MN (NNCNOW.com) - The owner of the Duluth Grill asked a patron to leave his restaurant earlier this week after he reportedly verbally harassed a customer with a disability.

A non verbal man and his caregiver, Theresa Pack, were dining at the grill on Saturday when the client began vocalizing sounds.

A customer reportedly told Pack to "shut him up."

Wanting to avoid confrontation, Pack began to leave the facility.

Tom Hanson, co–owner of Duluth Grill, had watched the exchange and asked Pack to stay, saying she and her clients were always welcome at his restaurant.

He then confronted the harassing customer and asked him to leave instead.

Courtney Shaw, the sister of the customer with the disability, posted a thank you note on the Duluth Grill Facebook page which quickly became very popular.

"It's not so much what we did it's really about how people are starting a conversation in tolerance, respect, and those kinds of things," said Hanson.

Within 24 hours the post had 8300 likes on Facebook.

And within two days it made it to its current standing of close to 11,000.

Duluth Grill has received emails from as far away as Sweden.

Members of the community have been leaving their own thank you's on Duluth Grill's Facebook page.

To submit a comment on this article, your email address is required. We respect your privacy and your email will not be visible to others nor will it be added to any email lists.