Duluth, MN (NNCNOW.com) --- The Better Business Bureau (BBB) reports it has been hearing a lot of complaints regarding multiple 'fun runs' that have been cancelled with short notice, and no refunds.
Also, last week the BBB of Great Cleveland reported a 5K Foam Fest was cancelled with just four days' notice. The BBB says an email was sent to participants who had already paid stating, "Unfortunately, we're not able to provide you with a refund."
The BBB has received reports of other 'fun run' events doing the same thing. The BBB says the 5K Foam Fest scheduled for August in St. Paul was also cancelled.
If you are thinking about participating in a themed fun run, here are some tips the BBB has laid out:
–"Do your research. Check out the company's BBB Business Review and search online for additional information before signing up.
–Understand the terms and conditions. In some cases, promoters say on their websites that they don't offer refunds, but many consumers don't read the fine print before hitting "I agree" to long online documents.
–Check the local venue. Contact the park or other venue to confirm that the event is scheduled.
–Pay with a credit card. Charges made on a credit card can be disputed after a purchase, whereas debit, cash or wire transfer transactions cannot.
–Keep documentation of your order. After completing the online registration process, you should receive a confirmation receipt. Print out and keep a copy of the confirmation and any supporting documentation for future reference.
–Check out the charity. Most fun runs are for–profit, but if the promoters claim a portion of the proceeds will go to charity, check it out on give.org to make sure your donation is going to a trustworthy charity. Be wary of sound–alike names similar to more famous charities."
For any questions or more information you can contact the BBB by calling (651) 699–1111 or toll–free at (1–800) 646–6222.