St. Lukes Gets Recognized for Putting Patient and Employee First

By KBJR News 1

March 11, 2013 Updated Mar 11, 2013 at 1:16 PM CDT

Duluth, MN (NNCNOW.com) - On Saturday, the hospital will be presented with the American Psychological Association award for being among the nine best hospitals at patient handling.

In the past five years, the hospital has reduced all workplace injuries by 35 percent, while increasing staff by 12 percent.

According to the hospital's Human Resource Director, Marla Halvorson, it wouldn't have been possible without employee feedback.

"Every time there's an employee injury, that employee's supervisor is going to conduct an investigation, and take the time to look into that injury and talk to that employee—'how did you get hurt? I'm sorry you got hurt. How can we not have this happen again?'" said Halvorson.

Saint Luke's has also reduced patient movement–related injuries by 45 percent.